Terms of service

Terms & Conditions

Welcome to Dewcious! These Terms & Conditions govern your access to and use of our website [www.dewcious.com] and the purchase of our products. By using our website, you agree to comply with these Terms. Please read them carefully before proceeding.

General Terms
  • These Terms apply to all visitors, users, and customers of Dewcious.
  • We reserve the right to update, modify, or change these Terms at any time without prior notice.
  • Continued use of our website or services after any changes implies acceptance of the revised Terms.
Eligibility

By accessing or using our website, you confirm that:

  • You are at least 18 years of age or using the site under parental supervision.
  • You have the legal authority to enter into agreements and abide by our policies.
Product Information & Availability
  • We strive to provide accurate product descriptions, images, and pricing; however, errors may occur. Dewcious reserves the right to correct inaccuracies and update product details at any time.
  • Product availability is subject to stock levels and may change without notice.
Orders & Payments
  • All orders placed on our website are subject to acceptance and availability.
  • Dewcious reserves the right to cancel or refuse any order at our discretion, including orders that appear fraudulent or violate our policies.
  • Payments must be made in full before order processing. We accept payments via credit/debit cards, net banking, UPI, and cash on delivery (COD).
  • In the case of COD orders, an additional fee may apply.
Shipping & Delivery
  • Shipping times may vary based on location and product availability.
  • We are not responsible for delays due to unforeseen circumstances, such as courier delays or weather disruptions.
Returns & Exchanges
  • Returns and exchanges are subject to eligibility criteria.
  • We do not accept returns of used, opened, or damaged products (unless received in such a condition).
  • Customers must initiate a return request within 7 days of delivery.
Intellectual Property Rights
  • All content on this website, including text, images, logos, designs, and trademarks, is the exclusive property of Dewcious and is protected under applicable intellectual property laws.
  • You may not copy, reproduce, distribute, or use any content from this website without prior written permission.
User Conduct

When using our website, you agree NOT to:

  • Engage in fraudulent, abusive, or unlawful activities.
  • Violate any applicable laws or third-party rights.
  • Attempt to interfere with or disrupt website functionality.
Limitation of Liability
  • Dewcious is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.
  • We do not guarantee that the website will be free from errors, viruses, or technical disruptions.
Governing Law & Dispute Resolution
  • These Terms shall be governed by and interpreted under the laws of India.
  • Any disputes shall be resolved through arbitration in India, as per the Arbitration and Conciliation Act, 1996.
Cancellations & Modifications
  • Orders once placed cannot be modified. However, cancellations may be requested within 24 hours of placing the order or before dispatch.
  • Dewcious reserves the right to cancel orders in case of pricing errors, stock unavailability, or suspected fraudulent transactions.
Promotions & Discounts
  • Any promotional offers, discounts, or coupon codes provided by Dewcious are subject to specific terms and conditions mentioned at the time of the offer.
  • Offers cannot be clubbed together unless explicitly stated.
  • Dewcious reserves the right to modify or discontinue any promotional offer at its discretion.
Third-Party Links & Services
  • Our website may contain links to third-party websites or services for your convenience. However, Dewcious does not endorse or take responsibility for the content, policies, or practices of these external sites.
  • Your interactions with third-party services are solely at your own risk.
Contact Information

For any queries related to these Terms, you can reach us at:

Customer support email: support@dewcious.com

Customer support number: +91 8882111872

By continuing to use our website and services, you agree to abide by these Terms & Conditions. Thank you for choosing Dewcious – Korean-inspired skincare crafted for Indian beauty!